Betting Rules

General betting conditions

All Star Casino aims to provide a clear and fair betting environment. These rules apply to bets placed through the website or any other approved channel made available by the service. Additional rules may apply depending on the product, event, market, game or promotion selected. Where a specific rule conflicts with a general rule, the specific rule for that product or market will generally apply.

You must be legally permitted to use online gambling services in Australia and must meet any applicable age, identity and location requirements. You are responsible for ensuring that gambling is lawful where you live and that the information supplied to All Star Casino is accurate, complete and current. An account must only be used by the registered account holder. You must not allow another person to access or use your account, payment method or betting balance.

All Star Casino may carry out identity, age, payment, security and responsible gambling checks. You may be asked to provide documents or information before an account can be used fully, a bet can be accepted, a withdrawal can be processed or an account can be closed. Failure to complete a requested check may result in a bet being delayed, suspended, cancelled or otherwise reviewed in accordance with the applicable terms.

• You must provide truthful information when registering and when responding to account requests.
• You must keep your login details secure and notify All Star Casino if you suspect unauthorised access.
• You must not use the service for unlawful activity, fraud, money laundering, or any form of market manipulation.
• You must not place bets on behalf of another person or permit another person to place bets through your account.
• You should check the selection, stake, odds and potential return before confirming a bet.

The minimum and maximum stake, available payment methods, account restrictions and other applicable conditions may vary. Any limits shown on the website, in an account or on a specific market form part of the relevant betting conditions. All Star Casino may apply account, product, event or market limits where permitted by the applicable rules.

Placing and accepting bets

A bet is normally treated as a request until it has been accepted and recorded by the betting system. A message, slip or screen showing selections does not necessarily confirm that a bet has been accepted. You should check your account history or confirmation information after placing a bet. If a bet does not appear to have been accepted, you should not assume that it is active.

Technical delays, communication failures, incorrect information, pricing errors, system faults or other circumstances may affect the display or processing of a bet. If a material error occurs, All Star Casino may review the affected bet and take reasonable action under the applicable terms. This may include correcting an obvious error, voiding a bet, settling a bet at the correct terms, or referring the matter for further review.

Before confirming a bet

1. Select the intended event, game, market and outcome.
2. Review the displayed odds, stake, possible return and any relevant conditions.
3. Check that the account and payment details are correct.
4. Confirm the bet only when you are satisfied that the information is accurate.
5. Keep the confirmation or account history record for your own reference.

Once accepted, a bet generally cannot be changed unless a permitted cancellation, cash-out, edit or other feature is expressly available for that bet. Using a feature does not guarantee a particular result. A request may be unavailable, delayed or rejected if the market is suspended, the event status changes, the relevant price changes, the system is unavailable or another applicable condition is not met.

You should not rely on displayed odds, scores, statistics or event information without checking the final result and settlement information. Information may be supplied by third parties and may be delayed or contain errors. The terms shown for the relevant market, together with the official result used for settlement, determine the outcome of a bet.

Events, markets and settlement

Each sport, event, game and market may have its own settlement rules. These rules can cover postponed events, abandoned events, schedule changes, venue changes, participant withdrawals, walkovers, dead heats, tied results, statistical corrections, interruptions and changes to the format of an event. You should review the rules displayed for the relevant market before placing a bet.

Unless a market states otherwise, settlement is based on the result or information officially recognised for that market. A result may be determined by an official governing body, event organiser, competition authority or other source identified in the applicable rules. Subsequent appeals, disciplinary decisions or changes made after settlement may not change a settled bet unless the relevant rules specifically provide for this.

Common settlement principles

• A market may be suspended before, during or after an event while information is checked or circumstances change.
• An event that is postponed or abandoned may be treated according to the specific rules for that event or market.
• If an outcome cannot be determined under the advertised conditions, the affected selection may be declared void or settled in another way stated in the market rules.
• Where a dead heat or tie applies, the relevant dead-heat or tie provision may be used to calculate the return.
• For live or in-play betting, delays between an event occurring and the bet being displayed or accepted may occur.
• The official result used for settlement may differ from an early result, commentary report or live display.

If a bet is declared void, the treatment of the stake and any related selections will depend on the rules for that market, bet type or combination. A selection that is void may be removed from a multiple bet, while an entire bet may be affected in other circumstances. The applicable product rules will determine the outcome.

Settlement may take place after the result has been confirmed and the required checks have been completed. Account balances and bet histories should be reviewed regularly. If you believe a bet has been settled incorrectly, raise the issue through the available support process and provide the bet reference, event details and reason for your query.

Cancellations, disputes and responsible gambling

All Star Casino may cancel, suspend or restrict a bet or market where this is necessary because of a technical issue, obvious error, suspected misuse, integrity concern, regulatory requirement or other circumstance covered by the applicable terms. Any action taken will be assessed in accordance with the relevant rules and available information.

If you have a question about a bet, first check the market rules, confirmation record and account history. A dispute should be raised as soon as reasonably possible and should include enough information to identify the transaction. Reviews may require records from the betting system, event information, payment records or other relevant evidence. A review does not guarantee that a settlement will be changed.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never gamble with money needed for everyday expenses. Do not chase losses, borrow money to gamble or continue playing when gambling is causing stress or affecting your relationships, work or finances.

• Set personal spending and time limits before gambling.
• Take regular breaks and avoid gambling when upset, tired or under the influence of alcohol or drugs.
• Use available account controls, deposit limits, time-outs or self-exclusion options where suitable.
• Ask for help if gambling no longer feels enjoyable or is becoming difficult to control.
• Contact an appropriate gambling support service in Australia for confidential advice.

These rules are general information and do not replace the current terms shown on the All Star Casino website or the specific rules attached to a market or product. Rules may be updated from time to time. It is your responsibility to review the applicable rules before placing a bet. If you do not understand a condition, do not place the bet until you have obtained clarification.