Terms & Conditions

1. General terms

These Terms & Conditions apply to the All Star Casino website, account services, games, promotions and other related features made available through the website. They should be read together with any additional rules, notices, privacy information, promotional conditions and game-specific instructions displayed on the website. If a separate condition applies to a particular service or promotion, that condition may also form part of your agreement with All Star Casino.

All Star Casino may update, replace or amend these terms from time to time. Changes may be made to reflect legal requirements, changes to services, security needs or operational updates. The latest version will be made available on the website. You should review the terms regularly. Continued use of the website after an update generally means that you accept the revised terms.

The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you before using the website. Access must not be obtained or used where online gambling is unlawful or restricted. All Star Casino may restrict access to services where required by law, regulation, risk controls or internal policies.

Eligibility and account registration

You must meet the applicable minimum age requirement and satisfy any other eligibility conditions before opening or using an account. You may be asked to provide accurate, current and complete information during registration and at other times. Information may be checked as part of identity, age, payment, security, fraud or compliance processes.

You may only create and use an account for yourself. Accounts must not be sold, transferred, shared or operated on behalf of another person. You are responsible for keeping your login details confidential and for all activity carried out through your account, unless you have promptly reported unauthorised access. You should choose a secure password and avoid using the same password on other websites.

• Provide information that is truthful and not misleading.
• Keep your account and contact information up to date.
• Use only payment methods that you are authorised to use.
• Notify All Star Casino promptly if you suspect that your account has been compromised.
• Do not allow another person to access or use your account.

2. Account, payments and gambling activity

An account may be subject to verification before certain features can be used. All Star Casino may request documents or information to confirm your identity, age, address, source of funds or ownership of a payment method. If requested information is not supplied, is incomplete or cannot be verified, access to an account or transaction may be delayed, limited, suspended or refused.

Deposits must be made using an approved payment method belonging to you. You must not use payment instruments that belong to another person without appropriate authorisation. Transactions may be reviewed for security, fraud prevention, money laundering prevention and other compliance purposes. A deposit does not guarantee that a withdrawal will be approved; withdrawals may be subject to verification and applicable conditions.

You should only deposit money that you can afford to lose. Gambling involves financial risk and there is no guarantee of winning. You are responsible for checking your balance, transaction history and account activity. If you notice an error or a transaction that you do not recognise, notify All Star Casino as soon as possible through the available support channel.

Games and results

Games must be played in accordance with the relevant game rules displayed on the website. Outcomes are determined by the applicable game system and are not guaranteed to produce a particular result. You should make decisions based on the information provided in the game interface and rules. Technical interruptions, connectivity issues or other errors may affect a session or transaction.

If a clear technical, administrative or processing error affects a game, account balance, payment or result, All Star Casino may take reasonable steps to correct the error. This may include cancelling an affected transaction, correcting a balance or reviewing the relevant game activity. Where appropriate, an explanation may be provided in accordance with applicable requirements.

Withdrawals and transaction reviews

Withdrawal requests may be reviewed before funds are released. Reviews can include account verification, checks on payment ownership, compliance assessments and consideration of any applicable game or promotional conditions. Processing arrangements, available methods and any applicable limits or requirements may be shown in the account area or relevant service information.

All Star Casino may refuse, delay or reverse a transaction where there are reasonable concerns about fraud, misuse, unlawful activity, incorrect information, payment disputes or a breach of these terms. This does not remove any rights you may have under applicable Australian consumer law or other relevant laws.

3. Promotions, responsible gambling and prohibited conduct

Promotions, bonuses, rewards and special offers may be subject to separate conditions. Those conditions may explain eligibility, participation requirements, expiry dates, game restrictions, wagering requirements, withdrawal rules and other limitations. You should read the full conditions before participating. Where promotional conditions conflict with these general terms, the specific promotional conditions may apply to that promotion.

Only one person may use an account for a promotion unless the relevant offer expressly states otherwise. All Star Casino may withdraw or amend an offer, refuse participation or remove a promotional benefit where it reasonably considers that the offer has been misused, obtained unfairly or used in breach of its conditions.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not gamble with money needed for essentials. Take regular breaks, keep track of time and spending, and avoid gambling when you are distressed, tired or affected by alcohol or other substances.

• Never chase losses or increase your stakes to try to recover money.
• Use available account tools, such as deposit limits or time reminders, where offered.
• Consider taking a break or requesting account restrictions if gambling is becoming difficult to control.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• If you believe you may have a gambling problem, stop playing and obtain professional assistance.

You must not use the website for illegal activity, fraud, money laundering, collusion, cheating, unauthorised software, automated play or any activity intended to manipulate a game or service. You must not interfere with the website, introduce malicious code, attempt to bypass security or access another person's account. Abusive, threatening, discriminatory or unlawful behaviour towards staff, service providers or other users is not permitted.

4. Website use, suspension and legal information

The website and its content are provided for lawful personal use. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit any part of the website unless permitted by law or authorised in writing. All trademarks, branding, text, graphics, software and other materials remain protected by applicable intellectual property laws.

All Star Casino aims to keep the website available and information accurate, but continuous availability cannot be guaranteed. Access may be interrupted for maintenance, upgrades, technical faults, security reasons, events beyond reasonable control or other operational needs. Website content may change without notice, and information should not be treated as financial, legal or personal advice.

All Star Casino may suspend, restrict or close an account where it is necessary to protect the website, users or payment systems, to meet legal or compliance obligations, to investigate suspected misconduct, or where these terms may have been breached. Account closure does not necessarily cancel obligations or rights that arose before closure. Any remaining balance will be handled in accordance with applicable law and relevant account review processes.

To the extent permitted by law, you are responsible for equipment, internet access, software and any charges associated with accessing the website. All Star Casino is not responsible for loss caused by your failure to protect account credentials, misuse of the website, unsupported equipment or events outside reasonable control. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law.

Questions and complaints

If you have a question, notice an account issue or wish to make a complaint, use the support or contact options made available on the website. Provide enough information for the matter to be reviewed, while avoiding the unnecessary disclosure of sensitive personal or payment information. Complaints may be assessed using internal procedures, and further information may be requested to confirm your identity and understand the issue.

By using All Star Casino, you acknowledge that you have had an opportunity to read these Terms & Conditions and the related responsible gambling and privacy information. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.