Responsible Gaming

Gamble for entertainment, not income

Gambling involves risk, and there is no guaranteed way to win. Every game is based on chance or other outcomes that cannot be controlled by a player. Previous wins or losses do not change the odds of a future result. A winning streak does not mean that another win is due, and a loss does not make a win more likely.

Only gamble with money you can afford to lose after essential expenses have been paid. Do not use rent, mortgage payments, household bills, savings, borrowed money or credit intended for other purposes to gamble. Setting a budget before you begin can help you make decisions based on what you can comfortably spend rather than on the outcome of a game.

• Decide how much time and money you will spend before gambling.
• Treat your gambling budget as an entertainment expense.
• Keep gambling separate from everyday household finances where possible.
• Never chase losses by increasing your stakes or gambling for longer.
• Take regular breaks and avoid gambling when you are tired, upset, stressed or affected by alcohol or other drugs.
• Do not gamble to celebrate, escape problems or change your mood.
• Remember that a game can be stopped at any time, regardless of whether you are winning or losing.

Gambling should be available only to people who meet the applicable legal age requirement. Do not allow another person to use your account, and do not gamble on behalf of someone else. Keep account details, passwords and payment information secure.

Tools to help you stay in control

Planning ahead is one of the simplest ways to manage gambling. Consider the amount you are prepared to spend and the length of time you want to play before opening a game. When available, account controls may help you set financial or time limits, take a break, or restrict access to gambling services. The options available can depend on the service and applicable requirements.

Set a personal budget

Choose a spending amount that will not affect your essential commitments. A budget should be realistic, fixed in advance and reviewed carefully. Avoid changing it during a gambling session because of a loss or a desire to continue playing. If you reach your planned limit, stop for the day or take a longer break.

Manage your time

Long sessions can make it harder to notice how much time or money has passed. Use reminders, breaks or available session controls to support your plan. Keep a healthy balance between gambling and work, study, family, sleep, exercise and other activities.

Take a break or exclude yourself

If gambling is becoming difficult to manage, consider taking a temporary break or requesting account restriction or self-exclusion where these options are available. Self-exclusion is a voluntary decision to prevent or limit access to gambling for a chosen period or until further notice. It should be considered carefully, and it may not remove every gambling opportunity outside the service.

A request to restrict or close an account should be made through the available account or support process. Once you decide that a break is needed, do not create another account or use another person’s account to continue gambling. If you have concerns about your safety, finances or ability to stop, seek independent support as soon as possible.

Recognising when gambling may be a problem

Problem gambling can affect people from all backgrounds. It is not a lack of character or a personal failure, and seeking help is a practical step. Warning signs may develop gradually, so it is useful to pay attention to changes in behaviour, spending and relationships.

• Spending more time or money gambling than you planned.
• Trying to win back money after a loss.
• Increasing the amount or frequency of gambling to feel the same excitement.
• Feeling restless, irritable or anxious when trying to stop.
• Hiding gambling activity, losses or transactions from family or friends.
• Borrowing money, selling belongings or missing payments because of gambling.
• Using gambling to cope with stress, loneliness, sadness or other difficult feelings.
• Gambling affecting work, study, sleep, health or important relationships.
• Making repeated promises to stop or cut back without being able to do so.
• Thinking about gambling frequently or finding it difficult to focus on other activities.

One warning sign can be enough reason to pause and review your gambling. You do not need to wait for serious financial or personal harm before asking for help. Consider telling someone you trust, stopping access to gambling funds, using available account restrictions and contacting an independent gambling support service.

If gambling has caused financial difficulty, consider speaking with a qualified financial counsellor. They may help you understand your options and create a plan for managing debts and essential expenses. Avoid using gambling as a way to repay money owed, and be cautious of anyone promising guaranteed wins or fast recovery of losses.

Getting help and making a responsible choice

Support is available for people who are concerned about their own gambling or someone else’s gambling. You can speak with a trusted family member, friend, health professional, financial counsellor or specialist gambling support service in your state or territory. Independent support can provide confidential information, practical strategies and help with the next step.

If you are supporting someone else, try to approach the conversation calmly and without judgement. Explain what you have noticed, listen to their concerns and encourage them to seek professional advice. Protect your own finances and wellbeing, and do not cover ongoing gambling losses if doing so places you at risk.

All Star Casino encourages players to make informed choices and use available safeguards. Account restrictions, breaks and self-exclusion can be important tools, but they work best alongside a personal plan and appropriate support. We may apply account checks or restrictions where required by applicable law, site rules or responsible gaming procedures.

Gambling-related harm can sometimes create significant distress. If you feel at immediate risk of harming yourself or another person, contact emergency services or seek urgent help in your location. Your safety comes first.

Before you gamble, ask yourself whether you can afford the activity, whether you are in a suitable state of mind and whether it fits within your wider responsibilities. If the answer is no, take a break. Staying informed, setting boundaries and asking for help early can make it easier to keep gambling in its proper place: as an optional form of entertainment.